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    Written by Rosalind Gardner  

    Print Print  Email Email  6 Comments

    Agent is Typing… My Eye

    Here’s a trick that Internet marketers use that you should know about.

    When you try to leave the site, a window pops open and their ‘live virtual agent’ says something to the effect of…

    Daisy Says: Hey wait! Super Guru wants me to remind you that this sale could be ending any moment. For a limited time Super Guru wants to offer you this insane opportunity for an easy two pay plan of $12222277. If you want to take one more look to make sure you don’t miss out just CLICK HERE

    Take a look at the screen capture below. I typed ‘you’re a bot’ repeatedly and the bot just keeps on with the script that tries to sell me the product.

    Now this must be a very effective method to capture additional sales, seeing as how many Internet marketers use it.

    However, I don’t recommend that you offend your visitors’ intelligence with such ploys. In this business, reputation is everything and you don’t want to be seen as a marketer that uses tricks and deception to gain additional sales.

    LiveAgent live chat softwareWhat I do recommend using is LiveAgent online chat software which allows you to watch and communicate with your visitors in real-time.

    To use the hosted version of LiveAgent, all you need is Javascript enabled browser. There’s no software to install on your desktop.

    You just login and you can manage live support from anywhere.

    LiveAgent features include:

    • Online/Offline Status
    • Online/Offlline Messaging System
    • Sound and visual Alerts
    • Multiple operators in single chat
    • Multiple simultaneous chat conversations
    • Chat history with search function
    • Watch visitor in real-time
    • Live referring source tracking
    • Customizable Look & Feel

    All in all, really talking with your potential customers is a far better option than trying to fake ‘em out with a bot.

    Check out LiveAgent.

    [tags]LiveAgent, chat software[/tags]

    Rosalind GardnerWant more info?

    Rosalind Gardner is a Super Affiliate blogger, author, speaker, and Internet marketing consultant.

    If you enjoyed this article and want to be notified the next time Rosalind writes something, subscribe to her RSS feed or the No-Hype, No-BS, No Spam NPT newsletter. You can also follow her on Twitter and Facebook. Thanks for visiting!


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    Posted / Revised on March 26, 2008 under Resources
    Tags:

    Comments

    6 Responses to “Agent is Typing… My Eye”
    1. Karen Cook says:
      Tuesday, April 1, 2008 at 14:36 pm

      I’ve always said the internet marketer with the highest integrity is YOU, Ros. On days like this, I really appreciate you.

      I’ve been trying to correspond with someone whom I promote. Wondered why my sales dropped off to nothing. Then realized she appears to be cheating her own affiliates! When a visitor downloads sample chapters and then buys, it’s from HER own link!

      No response to my emails. Phone numbers invalid. Argh! Problem is, her products are very good and useful. Why do affiliate merchants believe this is the way to create a successful business? I’d cry right now if I wasn’t emotionally worn out.

      BTW, Ros, I tried to email you when I received your newsletter with your terrific health news. Duh, replied to the newsletter and then never got around to doing it right. So….again, I’m so happy with your wonderful news!

      Goodnight and Godspeed!
      Karen

    2. Drew Pilton says:
      Wednesday, April 2, 2008 at 9:42 am

      Hi Ros,
      You have just expressed what I have been thinking exactly concerning this blatent lack of integrity shown by many marketers out there today. Unfortunately it boils down to one thing ‘GREED’ , being less than honest with visitors/affiliates can be very lucrative. I would just like to say I admire you for your obviouse integrity in your business. I like the way you say what is on your mind, go for it Ros!

      Cheers

      Drew

    3. Rosalind Gardner says:
      Wednesday, April 2, 2008 at 17:39 pm

      Karen, Drew,

      Thank you both for your kind comments… and yup, I’ll keep saying it the way I see it. :-)

      Karen… Sorry to hear of your troubles with that program. Have you tried to find other affiliate’s promoting this woman’s products? I’d try to get in touch with them and see what their experience has been.

    4. Bluewren says:
      Friday, May 16, 2008 at 16:06 pm

      Great minds think alike Ros ( well sometimes anyway ) I did just that and it really
      annoyed me that they used a robot I simply passed on their offer..One of my issues one my downline in GDI
      (a very upwardly mobile person so I have to love him) but I don’t like it when my emails to him are obviously answered by his autoresponder! ( doesn’t he ever read his emails ) what do his prospects feel if it happens to them?
      Really miffed I’d think,that’s human nature , like it or not.
      I want to use aweber it seems the best but think it would be a hard to learn to personalize each email. Constant contact has nice looking templates tho.
      anyway I have built a list and it’s time to use it as it lies there fallow.!
      all the best and glad you are fighting fit again Ros.

    5. tinyurl script says:
      Monday, October 20, 2008 at 4:18 am

      great advice Ross.. thanks for sharing this information. this is really one of the major enemy of marketers nowadays the “bots”. thanks a lot for letting me awareon this.

    6. Monique C says:
      Thursday, December 11, 2008 at 20:19 pm

      I appreciate hearing those words from a successful affiliate. Intergrity is certainly lacking in many of these ‘fly by night’ ,’quick buck’ schemes. I agree whole-heartedly about the live agent. As a matter of fact, I’ll make a purchase much faster when there’s a live agent. Even when it’s offline!

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